As you visit or browse the Klimb websites, we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device. During support requests, we may collect your phone number, call audio, email address and other personal information you provide us during our conversation. We may request additional documentation from you during our conversation to verify your identity. When using Klimb applications we may collect and store progress achieved in the application. If the applications use positioning services, we may collect positioning data such as GPS information.
We collect this information when you use Klimb applications, visit the Klimb websites or engage with us either by email, web form, instant message, phone, or post content on or through our websites (including forums, blogs and via any Messaging Feature). We also collect any additional information that you might provide to us.
Klimb AS works with a variety of third parties to help provide you with our services and the features of our applications. With our marketing partners we share anonymous statistical data. Your personal information may only be shared in the following circumstances: to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or any other agreement related to the Services, or as otherwise required by law. to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
In general, we keep your personal information throughout your relationship with us. Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law, except when we receive a valid erasure request, or, if you terminate your account and your personal information is purged pursuant to our standard purge process. We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
We follow industry standards on information security management to safeguard sensitive personal information entrusted to us. Our information security systems apply to people, processes and information technology systems. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Klimb AS understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. You can contact us if you have any questions or requirements related to your personal information. If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Klimb AS processes your personal data, please contact Klimb by email at [email protected]